Patients

Appointment Information

To book an appointment please visit the link above or call ahead.

Standard appointments are 15 minutes duration however longer appointments may be offered at your request or recommended for specific presentations. Please be mindful that your doctor will need an appropriate appointment length for addressing multiple concerns or complex health matters.

Please visit the Services tab to better understand our areas of practice.

Book Appointment

Attending your appointment

Please arrive several minutes prior to your appointment to allow time for administration tasks at reception.

Given the unpredictable nature of healthcare, please be patient if there is a short wait to be seen.

We are dedicated to clear and respectful communication and ask that you do the same. Verbal abuse and aggressive communication toward staff will not be tolerated.

Your doctor may utilise Heidi, a secure AI-assisted note taking tool. Please see our Privacy Policy (link) for more information on Heidi.

Tips for getting the most out of your appointment

Come with a clear idea of what you want to discuss, and book the appropriate appointment length
Be honest and open with your doctor
Bring a list of your medications
Share any changes in your health
Ask questions
Tell us your goals
Bring a support person if you need to
Let us know if you need extra support (e.g. accessibility, communication preferences)

Pit Stop Appointments

We have introduced Pit Stop appointments to cater for those patients whose script has run out prior to getting an appointment with their doctor. As doctors will no longer write out a script without seeing a patient this type of appointment allows for a script to be obtained. The consultation is for a script only, any other problems must be dealt with during a normal consultation. The script will not be issued with repeats and the patient should arrange a follow up appointment at that time.
This service will be bulk billed.

Diabetic Education

Patients are advised when seeing our diabetic educator that they are required to undergo a measurement of ankle Brachial Indices with a Dopler. This will be carried out before the appointment and reception will advise on this.

INR Clinics

Those patients on Warfarin are able to book in to an INR clinic and receive the result of the test immediately. Patients are asked to contact reception to enquire when these clinics are held, usually two to three times per week.

Skin Cancer Clinics

These are held on Monday and Thursday nights. The appointments are for 10 minutes only, and are for skin checks only. The consultation will be bulk billed and any excisions will be performed at a later date. We would ask patients attending these skin clinics to wear loose clothing that is easy to remove. For an appointment please phone reception between 8am and 6pm Monday to Friday and 8am to 11.30am Saturday.